This policy explains how Sealey Car Rentals Ltd (“we”, “us”) collects and uses personal information when you visit our website, make an enquiry or hire a car from us. We are the controller of your personal information.

1. Contact

Sealey Car Rentals Ltd, registered in England and Wales, company number 16214534. Registered office: 85 Great Portland Street, London W1W 7LT. Email info@sealeycarrentals.com or call 0330 043 7677.

2. Information we collect

Enquiries: your name, email address, phone number and the details of your enquiry, including any instant quote you send us.
Bookings: your name, date of birth, address, contact details, occupation, driving licence details and driving history, DVLA check code, proof of address and passport, and the details of the drivers named on the hire.
During a hire: delivery and collection addresses, mileage, fuel level, the condition of the car, and any penalties or incidents relating to the hire.
Payments: payment amounts and references. Card details are processed by our payment providers and are not stored by us.
Website use: information collected through cookies, as described in our cookie policy.

3. How we use it, and our lawful bases

To respond to enquiries and provide quotes (steps taken at your request before entering a contract).
To check eligibility, arrange insurance, provide the hire and manage deposits and payments (performance of our contract with you).
To deal with penalties, transfer liability for fines, keep accounting records and comply with the law (legal obligation).
To protect our vehicles, prevent fraud and handle claims (our legitimate interests).
To measure and improve our website and advertising, only where you have given consent through our cookie banner (consent).

4. Who we share it with

We share information only where necessary: with our insurers; with the DVLA to check licences; with payment providers; with issuing authorities and enforcement agencies in relation to penalties; with our professional advisers; with service providers that host our website, email and records (including Squarespace); and with the police or other authorities where required by law. We never sell your personal information.

5. International transfers

Some of our service providers may process information outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.

6. How long we keep it

We keep enquiry information for up to two years. Booking and hire records, including identity documents, are kept for as long as needed to complete the hire and deal with any penalties, claims or disputes, and accounting records for six years, as required by law.

7. Your rights

You have the right to access your information, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details above. If you are unhappy with how we have handled your information, you may complain to the Information Commissioner’s Office at ico.org.uk.

8. Changes

We may update this policy from time to time. The latest version is always available on this page.

Privacy policy